SHIPPING POLICY

 

 

SHIPPING METHOD

We use the following courier services:
Domestic: POS INDONESIA (https://www.posindonesia.co.id/id), Anteraja (https://anteraja.id/)

 

SHIPPING-DURATION

Domestic orders: Please allow 1 – 5 working days for domestic shipping (Indonesia), depending on the destination. More distant cities might require longer shipping time.

 

SHIPPING-SCHEDULE

When placing your order on kalandaragoods.com, please take into consideration that we operate Monday through Friday. Therefore, payment confirmation received on weekends and holidays will be checked on the next business day. 

Please allow 1 (one) day after payment confirmation for us to check your payment, perform quality control of your order, and pack it. We will ship the order on the next day. 

Orders can only be delivered when the full amount of payment is received and confirmed.

PLEASE NOTE: We are unable to ship your order if any problems regarding the payment occurred. 

 

SHIPPING FEE

Please refer to https://www.posindonesia.co.id/id for domestic rates. International rates are upon request.

International rates may change based on exchange rate. Shipping cost will be added to your total purchase after you have checked out.

Shipping fees will be charged based on the weight of the order. If the accumulated weight exceeds 1 (one) kg, another kg will be added to shipping fees. Weight of every item is stated on the product detail page that you can reach by simply clicking the product photo.

 

SHIPPING RULES AND RESTRICTIONS

We are not responsible for product risk of loss after the courier has delivered the order to the address.

We do not take responsibility if the courier cannot deliver the package in time due to incomplete address, misspelled address or no recipient at the address. Please check your POS KILAT KHUSUS shipping code in the “Track Order” links at the top of the page (https://www.posindonesia.co.id/id) and call POS INDONESIA customer service to deal with the problem.

 

BANDUNG AREA. Estimated delivery time: 1-3 working days after shipment.

OTHER CITIES IN INDONESIA. Estimated delivery time: 2-5 working days after shipment.

*Delay might occur during public holidays.

 

TRACKING-YOUR-SHIPMENT

If you want to track your shipment, please ask us via whatsapp to get a POS KILAT KHUSUS shipping code